Terms of Service  Senvanlore

This website is operated by Senvanlore. Throughout the site, the terms “we”, “us” and “our” refer to Senvanlore. Senvanlore offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools which are added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website or Service following the posting of changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given consent for any minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service. You must not transmit any viruses, malware, or harmful code.

A breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to meet technical requirements.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is for general information only and should not be relied upon as the sole basis for decision-making.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We may modify or discontinue the Service at any time without notice. We are not liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively online. These items may have limited quantities and are subject to return or exchange according to our Return Policy.

We make every effort to display product images as accurately as possible, but we cannot guarantee that your device’s screen will display colors perfectly.

We reserve the right to limit sales of products or services to any person or region and may exercise this right on a case-by-case basis. We also reserve the right to discontinue any product at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. If an order is changed or canceled, we may attempt to notify you using the email or billing information provided.

You agree to provide accurate, complete, and up-to-date account and purchase information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools which we do not monitor or control. You acknowledge that these tools are provided “as is” and “as available” without warranties. Your use of third-party tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include content or links from third parties. We are not responsible for examining the accuracy of third-party materials or websites. Any complaints, claims, or concerns regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

By submitting content to us, you agree that we may edit, publish, or use it in any medium at any time without restriction. We have no obligation to maintain submissions in confidence, to compensate you, or to respond.

You agree not to violate the rights of others, including copyright or privacy. You are responsible for your own comments.

SECTION 10 – TAXES AND CUSTOMS DUTIES

All prices on our website exclude VAT, import duties, taxes, and other fees. Orders may ship from international suppliers. Customers are responsible for paying any additional costs charged by local customs authorities. These fees are not included in product prices.

SECTION 11 – ERRORS AND INACCURACIES

Occasionally information on our site may contain errors or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and update information at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful activities, violating regulations, infringing intellectual property, harassing others, submitting false information, transmitting malware, collecting personal data without consent, or interfering with website security.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, error-free, secure, or reliable. You agree that your use of the Service is at your own risk. All products and services are provided “as is” without warranties unless expressly stated.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Senvanlore, including our affiliates, employees, partners, and suppliers, from any claim resulting from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found unenforceable, the remaining sections will continue to be valid and enforceable.

SECTION 16 – TERMINATION

Either party may terminate these Terms at any time. If you violate any provision, we may terminate your access without notice, and you will remain liable for all amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Senvanlore and replace all previous agreements related to the Service.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by the laws of Switzerland.

SECTION 19 – RETURNS AND REFUNDS

Orders delivered within Switzerland are not eligible for returns or refunds. All sales within Switzerland are final.

Orders delivered to countries outside Switzerland may be returned within 14 days of delivery, provided the items are unused, in original condition, and in original packaging. Customers are responsible for return shipping costs unless otherwise stated.

SECTION 20 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. Continued use of the website following updates constitutes acceptance of the revised Terms.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to info@senvanlore.com